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Privacy Policy

Respecting your privacy is important to MRPL. The purpose of this statement is to inform you of the kinds of information that we may gather when you use our web site, how we may use the information, and how we may disclose it to other parties. By using our products and services, you agree that this Privacy Statement is acceptable to you and that MRPL is permitted to use your personal information as stated below.

Information Collected

MRPL collects the following information:

  • From visitors to our website, we collect their demographics, IP address and behavior on our website.
  • Newsletter subscribers provide their name and email address.
  • Registered customers provide details of name, email, mobile, and billing and shipping address. This information is securely stored.
  • Customers who purchase genetic tests or counseling service provide their health history through a questionnaire (available offline/online). Once the genetic test is done, their data is analyzed and reports are sent. All this information is stored securely.
Contact Information

We do not share this information to any third-party mailing lists. We may use this information to assist you in your use of our products, to assess the usefulness of product features, to request feedback about your satisfaction with our products, and to send you information about other products of ours.Health & Genetic Information

  • Report generation:
    Your health and genetic information is confidential and we make sure all information is stored securely. The primary use of genetic information is to assess your genetic predisposition and report this to you following your genetic counseling, we prepare an action plan to achieve your health goals - this report utilizes your health history and genetic information.

  • De-identification of data:
    Before your blood/saliva/other sample enters our lab, we make sure it is assigned a unique ID and de-identified, so that your personal information is not accessible to all. Only authorized personnel from our team have access to this information. Throughout the processing, your sample is tracked.

  • Research use:
    Considering the importance of genetic and health information in research, we use this information without any personal identification for further analysis, with customer’s consent. During sample collection, we send out a consent form to all customers.

  • Disclosure:
    We do not share any information with unaffiliated parties, except where required to provide you or your organization the ability to use the product as desired or where required to do so by law. If your sample has come to us from a channel partner or a healthcare provider, they may have access to your reports and other information. MRPL will not be held responsible for any violation of privacy in such cases. In the future, MRPL may sell business units, product lines, or other assets. In such cases, customer information may be one of the transferred business assets. Also, if MRPL or substantially all of its assets were to be sold, customer information would be one of the transferred assets. In all such cases, MRPL may disclose the customer information prior to the transaction to a prospective purchaser and its representatives in connection with the purchaser's due diligence investigation.