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Privacy Policy

This policy is effective as of 1 August 2025

Respecting your privacy is important to MRPL. The purpose of this statement is to inform you of the kinds of information that we may gather when you use our website, how we may use the information, and how we may disclose it to other parties. By using our products and services, you agree that this Privacy Statement is acceptable to you and that MRPL is permitted to use your personal information as stated below.

Information Collected

MRPL collects the following information:

  • From visitors to our website, we collect their demographics, IP address and behavior on our website.
  • Newsletter subscribers provide their name and email address.
  • Registered customers provide details of name, email, mobile, and billing and shipping address. This information is securely stored.
  • Customers who purchase sequencing based tests or counseling services provide their health history through a questionnaire (available offline/online). Once the test is done, the data is analyzed and reports are sent. All this information is stored securely.

Contact Information

We do not share this information to any third-party mailing lists. We may use this information to assist you in your use of our products, to assess the usefulness of product features, to request feedback about your satisfaction with our products, and to send you information about other products of ours.

Health & Genetic Information

  • Report generation:
    Your health and genetic information is confidential and we make sure all information is stored securely. The biological sample provided by the customer is processed using proprietary laboratory workflows and sequencing technologies. The raw data generated during this process, including but not limited to sequencing reads, intermediate files, analytical outputs, algorithms, pipelines, and proprietary interpretations, remains the sole property of MRPL. MRPL is not obligated to share raw sequencing data or intermediate analytical files with customers or any third party.

  • De-identification of data:
    Before your blood/saliva/other sample enters our lab, we make sure it is assigned a unique ID and de-identified, so that your personal information is not accessible to all. Only authorized personnel from our team have access to this information. Throughout the processing, your sample is tracked.

  • Research use:
    Considering the importance of genomic and health information in research, we use this information without any personal identification for further analysis, with customer’s consent.

Disclosure:

If your sample has come to us from a channel partner or a healthcare provider, they may have access to your reports and other information. MRPL will not be held responsible for any violation of privacy in such cases. In the future, MRPL may sell business units, product lines, or other assets. In such cases, customer information may be one of the transferred business assets. Also, if MRPL or substantially all of its assets were to be sold, customer information would be one of the transferred assets. In all such cases, MRPL may disclose the customer information prior to the transaction to a prospective purchaser and its representatives in connection with the purchaser's due diligence investigation.