Terms & Conditions
  1. This report can be used by the individual being tested to gain insights about his/her metagenome makeup and how it is related to his or her health as well as other non-clinical traits.


  2. This report is not a diagnostic report and in no way substitutes medical advice. Customers/Individuals should seek medical advice from a practicing clinician/physician for diagnosis, prevention and treatment of disease or medical condition.

  3. Please keep in mind that the analysis and interpretation were performed at the best of our abilities using the current up-to-date scientific knowledge, but as the scientific knowledge changes there may be changes to your report/results and the way it should be interpreted.

  4. We will not be held liable for any errors presented in this report (due to limitations of the technology or for any other reason) or actions you or your healthcare provider may decide to take based on the results of this report/guide.

  5. We will not be held liable for any errors presented in this report (due to technological upgradation) or actions you or your healthcare provider may decide to take based on the results of this report/guide.

  6. Your health and metagenomic information are confidential and we make sure all information is stored securely.

  7. Before your stool/blood/saliva/other sample enters our lab, we ensure that the sample is assigned a unique ID and de-identified, so that your personal information is not accessible to all. Only authorised personnel from our team have access to this information.

  8. We do not share any information with unaffiliated parties, except where required to do so by law. If your sample has come to us from a channel partner or a healthcare provider, they may have access to your reports and other information, in which case we will not be held responsible for any violation of privacy.

  9. Considering the importance of genetic and health information in research, we may use this information without any personal identification for further analysis.

  10. Your personal data and medical records will not be disclosed to any party outside this organization and the data will be used strictly for research purposes only within the organization.

  11. We may develop new commercial products or product lines based on in-depth research and detailed analysis of health and genetic information derived from the sample obtained from you. In such a case, neither the organisation shall be liable to pay you any royalties or one-time fees nor you shall claim any amount from the organization.

  12. In the future, we may sell business units, product lines, or other assets. In such cases, customer information may be one of the transferred business assets. Also, if our company is sold or substantially all its assets were to be sold, customer information would be one of the transferred assets. In all such cases, we may disclose the customer information prior to the transaction to a prospective purchaser and its representatives in connection with the purchaser's due diligence investigation.